Our Restoration Services — Johnson City, TN
Here's what 24/7 Water Damage | Johnson City does. All of it in-house, all of it in Johnson City and surrounding areas.
Water Damage Restoration
This is our core service and the one we get the most calls for in Johnson City. Water damage restoration covers the full scope — water extraction, structural drying, dehumidification, antimicrobial treatment, and monitoring. We bring truck-mounted extractors that can pull water out of a flooded house faster than most companies can get their van loaded. Once extraction is done, we set up a calculated drying plan based on square footage, material types, and current humidity levels. Daily moisture checks with pin meters and thermal imaging ensure we're hitting our targets. Most residential drying jobs take 3-5 days in Tennessee's climate.
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Emergency Water Extraction
Professional emergency water extraction service in Johnson City, TN.
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Flood Cleanup
Flood damage is urgent because floodwater isn't just water — it carries sewage, chemicals, soil, and bacteria. Our Johnson City flood cleanup starts with rapid extraction using commercial pumps, followed by removal of contaminated materials (carpet pad, lower drywall, insulation). Then antimicrobial treatment, structural drying, and air quality verification. We document everything for FEMA claims when applicable.
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Sewage Cleanup
Sewage backup is a Category 3 water loss — the most hazardous category. Our Johnson City sewage cleanup crews wear full PPE including Tyvek suits and respirators. We extract contaminated water with dedicated equipment (separate from our clean-water extractors), remove all porous materials that contacted sewage (carpet, pad, lower drywall, insulation), apply hospital-grade antimicrobial treatment to remaining surfaces, and sanitize the entire affected area. EPA disposal protocols for all contaminated materials.
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Mold Remediation
Mold is almost guaranteed in Tennessee when water damage goes untreated for more than 48 hours — the heat and humidity create perfect conditions. Our mold remediation follows IICRC S520 standards: containment with negative air pressure, removal of affected materials in sealed bags, HEPA air filtration throughout, antimicrobial treatment of remaining structures, and post-remediation air testing by a third-party lab. We don't do mold testing and mold removal — that's a conflict of interest. We recommend an independent hygienist for pre-testing.
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Storm Damage Repair
When a storm hits Johnson City, our phone lines light up. We triage by severity — active flooding and structural damage get priority. Emergency board-up and tarping crews go out first to stop further damage. Then our restoration teams follow up with water extraction, drying, and repairs. We've handled the aftermath of every major storm event in Johnson City for the past 15 years.
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Basement Waterproofing
Professional basement waterproofing service in Johnson City, TN.
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Structural Drying
Every material dries differently — drywall, hardwood, concrete, framing lumber. Our structural drying approach accounts for that. We use a mix of axial and centrifugal air movers, LGR dehumidifiers sized for the space, and specialty systems like injectidry for wall cavities. Monitoring equipment tracks drying curves in real time. In Tennessee's climate zone, proper dehumidifier selection makes or breaks the timeline.
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Content Restoration
Don't assume your stuff is destroyed. Our content team has saved wedding photos, antique furniture, business records, and electronics from water damage. We do careful pack-out with chain-of-custody documentation, process everything at our restoration facility, and return it cleaned and restored. Insurance covers content restoration under most homeowner policies — we handle that paperwork too.
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Fire & Smoke Damage
Professional fire & smoke damage service in Johnson City, TN.
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